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General Terms and Conditions of Contract of Cloud 9 Distribution AG:

The terms and conditions apply to all services which provides Cloud 9 Distribution AG. Behind this website, the company Cloud 9 Distribution AG is headquartered in Winterthur, Switzerland.

Cloud 9 Distribution AG provides its services professionally and carefully in accordance with the terms and conditions. We are committed to providing our clients / customers constantly improved and updated our services.

All information on Cloud 9 Distribution AG can not be explained as binding by certain incorrect information, product changes, price changes or errors and are therefore considered non-binding.

All information on Cloud 9 Distribution AG can not be explained as binding by certain incorrect information, product changes, price changes or errors and are therefore considered not binding.Cloud 9 Distribution AG strives to offer its services affordable. The prices are adjusted to the market and include as specified by each vendor price. They are each given in CHF and are also charged in CHF.

Credit card payment (VISA, Eurocard/MasterCard), Postfinance, TWINT, advance payment (the ordered goods will be held back for 10 days)

Postage and packaging will be included in the rule to the sale price. If a bulky goods surcharge applies, it will also be charged.
Delivery only possible to Switzerland and FL

All prices include Switzerland in the fixed value-added taxes and customs fees.

- DELIVERY / delivery times -

Delivery times can be viewed in the article display under the link 'shipping costs'. These depend on the shipping method and the country of delivery.

- The delivery time in Switzerland and Liechtenstein is 1 - 5 days

Delivery only possible to Switzerland and FL

Price and product changes can be made at any time and without notice. The warranty does not extend to material consumption and operating supplies. Defective items will be examined by Cloud 9 Distribution Ltd to secure the guarantee. The guarantee applies only to material defects.
In addition, the Gatantie expires without further ado, if the customer has purchased goods handled improperly. When buying a faulty item can rectify this Cloud 9 Distribution AG or provide the customer with appropriate compensation. Basically granted Cloud 9 Distribution AG 1-year warranty from date of purchase.


As a rule, you must report transport damage directly to the executing courier (Die Post, DPD, etc.). If you need our support, please contact us immediately. We are at your side in any case.

Proceed as follows:

- Report any transport damage within 5 days to the courier (The Post, DPD, etc)

- Please also report the incident to us so that we can intervene if necessary.


Exchange or return is possible within 14 days after receipt and without giving reasons. The goods must be returned in their original packaging and unused. The period of 14 days is deemed to be observed if you declare the cancellation in writing or by e-mail and return the goods by then. Excluded from the right of return are articles that we have ordered from our suppliers especially for you.

If the returned goods are in perfect condition, we will refund your payments made for these goods in full or, if desired and possible, exchange them.

If the returned goods are not in perfect condition, we will refund part of your payment or, if desired and possible, we will agree on a solution for an exchange.

For refunds we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you.
Shipping costs for outward and return shipments are not refundable. Refunds are made within 14 days.

If the buyer / purchaser to the expiry of any grace period has refused to accept the goods delivered or declared, remove the goods do not want to refuse Cloud 9 Distribution AG to fulfill the contract and claim damages for nonperformance. Cloud 9 Distribution AG is entitled to claim damages as either a lump sum 25% of the agreed purchase price or replacement of the effective damage from the buyer / of the buyer.

The maximum amount for gift vouchers is CHF 3000.- (according to the law by Finma)

Cloud 9 Distribution AG undertakes not to disclose your personal information to third parties. All personal data is treated confidentially. The data necessary for processing the transaction data will be stored and process the order, if necessary distributed to our partners.

The customer / the client is obliged to use in the sporting goods comply with the statutory provisions. Cloud 9 Distribution AG disclaims all liability for accidents, from violations of the rules or abuses.

Cloud 9 Distribution AG is committed to the customer / client to the careful performance of services under the contract and these terms and conditions. Cloud 9 Distribution AG disclaims all liability for accidents caused from damage and personal injury.

1. Online Content
Cloud 9 Distribution AG is not responsible for the topicality, correctness, completeness or quality of information provided. Liability claims against Cloud 9 Distribution AG, which relate to material or immaterial nature caused by use or disuse of the information or the use of incorrect or incomplete information are strictly excluded. All offers are non-binding. Cloud 9 Distribution AG reserves the right to change parts of or the entire offer without separate announcement to supplement to delete or the publication temporarily or permanently.

2. References and Links
For direct or indirect links to other Internet sites ("links") that lie outside the responsibility of Cloud 9 Distribution AG, a liability would only arise in the event that has in the Cloud 9 Distribution AG knowledge of the contents and it technically possible and reasonable to prevent use of illegal content. Cloud 9 Distribution AG expressly declares that at the time of linking, no illegal content on the linked pages. On the current and future design, contents or authorship of the linked / connected pages Cloud 9 Distribution AG has no influence. Therefore it dissociates itself hereby expressly from all contents all linked / connected pages which were changed after the link.

3. Copyright and Trademark Law
Cloud 9 Distribution AG strives to respect the copyrights of the graphics and texts, to use his own graphics and text or to rely on unlicensed graphics and text. All within the Internet offer and possibly protected brands and trademarks are the provisions of applicable trademark law and the rights of their respective owners. The mere mention does not imply that trademarks are not protected by law! The copyright for published by Cloud 9 Distribution AG himself remains solely with Cloud 9 Distribution AG. Any reproduction or use of graphics and texts in other electronic or printed publications is not permitted without explicit permission from Cloud 9 Distribution AG.

4. Privacy Policy
If within the Internet offer the possibility to enter personal or business data (email addresses, names, addresses) is given, the input of these data by the user on a voluntary basis. The use and payment of all services offered - if technically possible and reasonable - without specification of any personal data or under specification of anonymized data or an alias.

5. Legal validity of this disclaimer
This disclaimer is to be regarded as part of the internet publication which you were referred to on this page. If sections or individual terms of this statement are not legal or correct, the remaining parts of the document in their content and validity.

These Terms apply to the contract negotiations between Cloud 9 Distribution AG and the client / customer. The contract begins when the customer / client receives the order confirmation of Cloud 9 Distribution AG via e-mail.

Cloud 9 Distribution AG reserves the right to amend these terms and conditions and other contractual provisions at any time.

These Terms are governed by Swiss law. Jurisdiction is Winterthur, Switzerland.

Winterthur, September 02, 2020
Cloud 9 Distribution AG, Lagerplatz 7, 8400 Winterthur, Switzerland